Your Health and Safety

As our tours start up again we have drawn up new protocols to ensure the safety and wellbeing of both our guests and our HH team. These new protocols are to reassure guests that the necessary procedures have been put in place to keep them safe, and we have closely followed our local government guidelines.  We have recently been accepted as members of the Council of Australian Tour Operators (CATO) and we also have the World Travel and Tourism Council (WTTC) Safe Travel accreditation.


Our accommodation partners are selected by us for their high standards, and the hotels we use are generally small and often family-run.  We are liaising closely with them to ensure they follow government recommended health, safety and cleanliness procedures. These include increased daily cleaning, with disinfection of high-contact surfaces such as light switches, door handles and TV remotes. On some of our Australian tours the group stays in private lodges and houses where we are responsible for our own cleaning.  In these circumstances we will regularly clean communal areas and make available cleaning and sanitising products for guests to use if required. 

Food Preparation

Our alfresco picnic lunches are an integral part of our tours. All Tour Managers have completed food safety training and follow strict protocols during the preparation of food.  We eat in a variety of restaurants and trattorias on the tours, with whom we have excellent and long-standing relationships. We often dine alfresco or use private dining areas.


In general, our travel distances are less than one hour. Increased hygiene protocols have been introduced for our vehicles, with regular thorough cleaning, hand sanitizer use before every embarkation and we recommend wearing a FFP2/N95 face mask while on board. Sanitisation of high-contact areas will be carried out overnight.


Our small professional team of Tour Managers are up to date with all new safety protocols and have been trained in our new procedures.  


Equipment used on our tours will be subject to increased cleaning measures, while hand sanitizer will be provided throughout trips. HH guests will be encouraged to bring their own face masks, as well as personal hand sanitizer, to ensure additional levels of protection.  The recommended face mask in use in Europe is the FFP2/N95, widely available from pharmacies.  

Contact with Covid-19

We ask you to report to the Tour Staff any COVID symptoms immediately, so that appropriate action can be taken to safeguard the rest of the group.  We will carry Lateral Flow/RAT tests but recommend that you also have a personal supply and test regularly if you start to develop symptoms.

Pre-trip Information

Our pre-tour information will include up to date Covid regulations in the area you are travelling to. We ask you to acknowledge that you understand them and will abide by the advice to keep the group safe and well.  We will send you a medical form to complete and hand to us on the first day of the tour.

Terms and Conditions

We have revised our T&Cs to reflect the new challenges of travel. The full document will be sent on booking, or you can download a copy from the Tour Page on the website.

Holiday with Confidence

The nature of our tours gives us confidence that we can travel safely and continue to offer guests an enjoyable and authentic experience. Our small groups have a maximum of 16 guests, we spend the majority of our time in the fresh open air, and usually we are in relatively remote areas with few other tourists. Our off-the-beaten-track routes take us to less populated museums and attractions and we visit areas outside the peak tourist seasons.

July 2022